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- To access your loan history as a First Horizon customer:
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Call: 800-364-7662 - To access your Nationstar loan history once your loan has transferred* and you have begun making payments to Nationstar:
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Call: 888-480-2432
*Your loan history prior to the transfer will only be available through First Horizon/MetLife and will not be available through Nationstar.
Important news about your home loan
Since 2008, First Horizon has arranged with MetLife to service our customers' home loans. Beginning July 31, 2011, we will be transferring the servicing of those loans to Nationstar Mortgage, LLC. The process of transferring all of our customers' loans will be complete on August 31, 2011.
Making a payment or checking your account online
If you have an upcoming payment, you will be receiving notice in the mail regarding the timing of your loan transfer and instructions for making payments.